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I like to keep things straightforward, especially when it comes to money. Before I start building anything, we'll have a chat about what you need, agree what's included and settle on a price. That way, you'll know exactly what you're getting, what it will cost and what happens next.
There are no mysterious day rates or surprise invoices, and I won't start work until we've agreed what we're doing.
First, we'll work out what you need
We'll start by talking about your business, what you'd like your website to do and what your customers need from it. I'll listen to what you're trying to achieve and suggest the simplest solution I think will do the job.
That might be a straightforward Google Sites website, a WordPress build or something a little different. There's no point making things more complicated than they need to be, and if I think you could get what you need from a simpler or cheaper option, I'll tell you.
Once we've agreed on the approach and what's included in the project, I'll confirm the price before any building work begins.
You'll see the design before I build the whole thing
Once we've agreed the scope and price, I'll put together a mock-up of the homepage so we can get a feel for how the website will look. We'll look at the layout, colours, fonts and how the content will work together, giving you a chance to suggest changes before I build the rest of the site.
It's much easier to get the overall direction right at this stage, so we'll make sure we're happy with it before moving on.
Getting started: 50% deposit
When we're ready to go ahead, I'll send you an invoice for 50% of the agreed project price. Once that's paid, I'll get on with building the website, with the remaining 50% due when the site is finished and ready to go live.
That means you don't have to pay the whole amount up front, and we both know where we stand from the beginning.
I'll build your website, and we'll review it as we go
With the design agreed, I'll get on with the build and keep you in the loop as the website takes shape. You'll have opportunities to review the work, ask questions and give feedback, and I'll let you know if there's anything I need from you along the way.
The aim is to deliver what we've agreed, without leaving you wondering what's happening or finding out at the end that something isn't quite right.
Of course, you might decide you want to add something or take the project in a different direction. That's fine, too. If a change affects the price or timescale, I'll explain what's involved and agree it with you before doing any extra work.
Then I hand you the keys 🔑
Once the website is finished, you're happy with it and everything is ready, we'll get it live. I'll carry out the final checks, help with the launch and show you anything you need to know about managing the website yourself.
That's the point when the remaining 50% balance is due. Think of it as me handing over the keys: the website is live, it's yours, and you're ready to get on with running your business.
And if you'd rather not spend your time making updates or dealing with the technical side, that's fine, too. I can help with that after launch.
What if I want to make changes?
A few tweaks and refinements are a normal part of building a website, which is why you'll get to review the design and see the work as it progresses.
If you decide you'd like something significantly different from what we originally agreed — perhaps several extra pages or a new feature we hadn't discussed — I'll explain what that means for the cost and timescale before going ahead. You'll always know where you stand, and there won't be an unexpected bill landing in your inbox.
Who will my invoice come from?
Made by Coast is the name I use for my web design and SEO work, and the business behind it is Salt and Code Ltd. Your invoices and payments will therefore come from Salt and Code Ltd, and any formal agreement for your project will be with that company.
The paperwork might have the company name on it, but you'll still be dealing directly with me throughout the project.
What if my budget is tight?
Just tell me. I work with small businesses, sole traders and organisations, so I understand that every project has a budget and that you need to spend your money wisely.
We might be able to simplify the website, reduce the scope or choose a different platform to keep the cost sensible. I'd much rather help you find something that works for your business and your budget than sell you a website with features you don't need.
So, how does it all work?
We start with a chat about your business and what you're hoping to achieve. Once we've agreed what's needed and how much it will cost, I'll show you a homepage mock-up before getting on with the build. You pay a 50% deposit to get started, we'll review the work as it progresses, and the remaining 50% is due when the website is ready to go live.
It's a straightforward process, and you'll know what's happening at each stage.
No faff. No surprises.
I want you to feel comfortable with what you're paying for and confident that you're getting the right solution for your business. If something can be done more simply or cheaply, I'll say so, and if you want to add something that wasn't included in the original plan, I'll explain your options before you commit to any extra cost.
If you've got a website project in mind, let's have a chat. You don't need to have everything figured out before you get in touch — we can work through it together.
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